Delivery & Shipping Terms

Büşra Özberk (Herbal Kapıda — Bağımsız Distribütör) prepares and ships orders under the following terms. 1. Preparation Paid orders are usually handed to the carrier within 1–3 business days, subject to stock. Delays are communicated to the buyer. 2. Delivery Shipments go to the address provided at checkout. Delivery time depends on the carrier and destination. 3. Shipping fee Shipping fees are shown at checkout. Free shipping may apply above a cart threshold shown at payment. 4. On delivery If the package is damaged, note it with the courier and contact [email protected] or +90 541 489 42 43 within 48 hours. 5. Failed delivery If the recipient is unavailable or the address is wrong, re-shipment may incur extra fees. 6. Return address Adatepe Mahallesi 73 Sokak No: 3 Daire: 9 Buca / İzmir See the Cancellation & Returns page for details. 7. Contact Büşra Özberk (Herbal Kapıda — Bağımsız Distribütör) [email protected] · +90 541 489 42 43 Hours: Mon — Sun / 09:00 — 20:00